Contact Us |  Login to Account

Compliance and Security

Here are just some of the ways Conex ensures your security and privacy:

    * We employ sophisticated hardware and software technology to keep healthcare data safe and secure.
    * We developed and enforce a privacy policy.
    * We do not share individually identifiable information exchanged or stored in the Conex service
      with advertisers.
    * We allow patients to view an audit trail identifying who has accessed their health information.
    * A built-in encryption technology called Secure Sockets Layer (SSL) technology ensures your
      Conex messages can only be read by you and your Conex-registered providers. What's more, the Conex
      service requires a sign-in ID and password, and can only be accessed by registered users.


Conex is committed to compliance with all applicable health information privacy laws,
including the Health Insurance Portability and Accountability Act of 1996, or HIPAA.

To guide our compliance efforts, we've established a formal HIPAA Compliance Program. This
 program is designed to help prevent violations of applicable health privacy laws and, where
 such violations occur, to promote their early and accurate detection and prompt resolution
 through education, monitoring, disciplinary action, and other appropriate measures.

Our HIPAA Compliance Program has the following components:

    * An appointed Privacy Officer and supporting HIPAA Compliance Program.
    * Detailed policies and procedures institutionalize Conex's HIPAA Compliance Program.
    * Employees receive compliance education and training.
    * Compliance is monitored on a regular basis through periodic audits and other practices.
    * A combination of physical, administrative, and technical safeguards protect the security
      of confidential health information.

If you have any questions, comments or concerns regarding HIPAA, Conex's privacy policy,
or the security and privacy protections of the Conex service, please e-mail our Privacy
Officer at

Download our Architecture for HIPAA Compliance Document

Download our Business Associate Agreement